FAQs

What is RIMAN?

1

RIMAN is a premium Korean skincare and beauty brand focused on ritual-led skincare, advanced ingredient technology and skin transformation. The collections are designed to support hydration, skin barrier health and visible glow using innovative formulations and Korean beauty science.

Where is RIMAN skincare made?

2

RIMAN products are developed and manufactured in South Korea using advanced Korean skincare technology and carefully selected ingredients.

Is RIMAN suitable for sensitive skin?

3

Many customers with dry, compromised or sensitive skin enjoy RIMAN products. However, we always recommend patch testing first, especially if you have highly reactive skin or known allergies.

What is the Boo-Se-Boo ritual?

4

The Boo-Se-Boo ritual is one of RIMAN’s signature skincare layering methods:

  1. Booster

  2. Serum

  3. Booster again

This “sandwich” layering technique helps maximise hydration and absorption while creating a healthy, radiant glow.

Which product is best for beginners?

1

The Dermatology Cream is one of the most loved products for first-time customers thanks to its rich texture, skin barrier support and glow-enhancing finish.

How long does delivery take?

2

Orders within Ireland are typically delivered within 3–7 working days depending on courier processing and demand.

Do you ship internationally?

3

Yes — we currently ship to all officially open RIMAN countries and growing markets worldwide.

Our UK and Ireland websites primarily support customers within:

  • United Kingdom

  • Republic of Ireland

We can also support customers in currently open RIMAN markets including:

  • United States

  • Canada

  • United Kingdom

  • Ireland

  • Spain

  • Italy

  • South Korea

  • Hong Kong

  • Taiwan

  • Singapore

  • Mexico

If your country is not yet officially open, please contact us directly as we may still be able to guide you through available options or upcoming launch information.

Can I become a RIMAN partner or affiliate?

4

Yes. We work with:

  • Content creators

  • Influencers

  • Beauty professionals

  • Salons & clinics

  • Community builders

You can contact us through the website or social channels to learn more about partnership opportunities.

Are you the official RIMAN corporate website?

1

We are an independent RIMAN partner and community-led platform supporting customers and brand growth within the RIMAN Open countries including the UK and Ireland markets.

What makes RIMAN different from other skincare brands?

2

RIMAN combines:

  • Korean skincare innovation

  • Ritual-based skincare routines

  • Premium textures and formulations

  • Community-driven beauty culture

  • A focus on healthy-looking, radiant skin

Which products are best after aesthetic treatments?

3

Many customers enjoy products such as calming gels, moisturisers and hydration-focused routines following treatments. However, always follow your practitioner’s aftercare advice first.

Do you offer refunds or returns?

4

Returns & Refunds

All returns, refunds and product support requests are handled directly through RIMAN customer services.

If you experience an issue with your order, including damaged, faulty or incorrect items, please contact RIMAN customer support directly through your customer account or official support channels.

Ireland Support - hello@grolifestyle.com

Please include:

  • Your order number

  • Full name

  • Photos if applicable

  • A brief description of the issue

Due to hygiene and skincare safety reasons, opened products may not be eligible for return unless faulty or damaged upon arrival.

How can I contact support?

Where can I follow the community?

Follow our journey and skincare education on Instagram and TikTok:

@weareriman_global